Legal

Legal

Privacy Policy

We have a legal duty to protect the privacy of all personal and business data obtained from you while you are using this website. This privacy policy explains what information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

This website only collects personal and business data from you with your permission, for example if you register or fill in a form. No personal or business data is collected from you without you knowing about it.

Some web usage and technical information is collected by this website to help us improve our service to you, but this does not contain any personal data.

Changes to this policy

We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

1. Who manages this website?

This website is managed by Marquis Holdings Limited on behalf of the Marquis Broadcast Ltd.

2. What information do we collect and how do we use it?

Depending on which services you use on this website, you may be asked to provide information, or we may collect information from you as explained below.

2.1 Information that you provide to us

Marquis do not store credit card details nor do we share customer details with any 3rd parties.

Any personal information you supply will be stored on our secure system and will only be used for Marquis People's purposes under the Data Protection Act 1998. We will not pass your details onto any third parties.

By registering your details with us we may contact you with relevant information, unless you have expressly opted out of this service.

We collect and process data that you provide for specific purposes. You will be asked to provide information about yourself when you use certain site facilities, in order to complete your request or transaction. This may include personal information such as your name, email addresses, mailing address and telephone number. We use this data to provide you with the information, products or services that you request from us and to communicate with you. We may keep a record of any contacts you have with us. We may use the information that you provide for record keeping, statistical, or research purposes. We only retain this information where required to do so by law - for the length of time needed to provide the service or information you have requested (including any retention period specified by law or by government policy), or for the length of time that you choose to store information or permit us to contact you if you have registered with our website. If you are a registered user, we may use your details to offer personalised or local services, to notify you of changes to our service, to ask your opinions and to help us to improve our services. When you register with the site, you can choose to store information.

2.2 Website usage information

As well as the information that you provide to us as set out above, we receive and store a range of website usage information whenever you use this website. We use this to: assess the effectiveness of marketing campaigns develop and deliver services and information that better meet your needs Web usage information is collected by our web server and from other sources including page tagging techniques using JavaScript and cookies. We use IP addresses and cookies to analyse website usage trends, understand user journeys and gather broad demographic information for aggregate use. IP addresses and our cookies are not linked to personally identifiable information. Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile. We may also use web usage information to create statistical data regarding the use of our website and we may then use or disclose that statistical data to others for marketing and strategic development purposes, however, no individual identities will or can be identified in such statistical data.

2.2.1 Cookies

Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as "a piece of text stored on a user's computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data" (source: Wikipedia, 2011). Each website may send cookie data to your browser which may save it if your browser's preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it. You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options. Switching off cookies will still allow you to view the majority of content on our site, however, it will prevent you logging in and so accessing personalised information. It will also stop us remembering your login User ID if you ask us to do so, and may restrict your use of our interactive tools and of some services available through linked sites.

3. Information sharing and disclosure

We will not sell, rent or disclose your information to any third parties other than those set out in this privacy policy without your consent.

4. Third party content and linking to other websites

This website contains links to many other websites. Anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website. The operators of other sites may collect information from you, which will be used by them in accordance with their own terms and conditions, and privacy policies. This privacy policy applies only to our website. We are not responsible for privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit. We embed external content from third-party websites such as YouTube, Twitter and LinkedIn including cookies. This content is not published on our website. It is delivered using devices and services from third party sites that can be inserted into our site such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third-party provider and not ours.

Delivery Policy

Items ordered from Marquis Broadcast are shipped electronically, or by UPS or Fed Ex on special request. For any delivery-related queries that you may have prior to your purchase, please call us on +44(0)118 984 4111.

Electronic Delivery

For electronic delivery you must provide a valid email address. Please set your spam filter to accept email delivery from the domain marquisbroadcast.com. Products will be delivered electronically up to 10 business days after your payment has been processed through your financial institution.

Physical Delivery

You may request a physical delivery for an additional charge. A street address is required for delivery of physical products. Marquis Software will be delivered via UPS or Fed Ex, which takes 4-10 business days to most locations. Business days are Monday through Friday, excluding UK holidays. Delivery times do not include processing time. Your order will be delivered between 9am and 5pm, Monday to Friday (excluding public holidays). Estimated delivery time of 7-10 working days does not commence until your payment has been received and processed by Marquis Broadcast. The delivery time of 7-10 working days is an ESTIMATE only and the delivery date will be affected by: (a) Clearance of your payment to us from your financial institution; (b) Your delivery address.

Refund/Cancellation

Policy What Products Are Eligible for a Refund?

Personal Project Parking comes with a 30 Day Money Back Guarantee. Marquis will refund your purchase price subject to policy guidelines and warranty and license agreement provisions.

How Can I Return a Product for a Refund?

  • Return the product within 30 days of purchase date.
  • Provide a copy of your original sales receipt, credit card statement, or canceled check.
  • Provide complete contact information, including your street address (sorry, no PO boxes), city, state, ZIP or postal code, telephone number, and e-mail address (if applicable).
  • Uninstall the software product from your computer and any storage devices and delete any backup copies. Include all related media and manuals.
  • Provide the name and location of the reseller from which you purchased the product.
  • Explain briefly why you want to return the product for a refund. 
  • Send the product, its original packaging, and all related materials via traceable means to our Return Center.

Timing and Process Information

All validated refund requests will be processed within 2–4 weeks of receipt by the Return Center. Failure to include all the required information may result in a denial of your request or a delay in the processing of your refund. We will not be able to reimburse for the cost of mailing your product to Marquis.

Contacting the Return Center

Questions: +44(0)118 984 4111

Shipping Address for Returns:

Marquis Broadcast Limited, 23 Horseshoe Park, Pangbourne, Berkshire, RG8 7JW, United Kingdom

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Get in Touch

Contact Sales

Contact Support

Telephone: +44 (0)118 984 4111

Head office: 23 Horseshoe Park
Pangbourne Berkshire RG8 7JW
United Kingdom